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Should you wish to cancel your appointment, we kindly ask for 24 hours' notice (48 if it is a long specialist treatment like implants). A cancellation fee will be charged if insufficient notice is given. To cancel, or amend a booking, please call 01732 770666.
We are open on Saturday 8am-1pm and you can email [email protected] if we are closed.
We do our best to see patients with genuine dental emergencies on the day they contact us. It is best to call us as early as you can, so we can arrange to see you. For emergency help outside opening hours, please telephone the practice and listen to the recorded message for advice and contact numbers.
If you have a cold sore, please call us in advance (24 hours before your appointment when possible) to reschedule. We are unable to treat patients with an active cold sore because they are viral and therefore contagious.
Please call to reschedule any non-emergency dental treatment or hygienist appointments. Cold sores are highly contagious and dental treatment can be painful and cause bleeding and irritation or spread the cold sores.
It is better to reschedule your appointment until the cold sore heals and is no longer infectious.
We are very fortunate to have parking available at both our sites in central Tonbridge and invite you to use these spaces when available for the duration of your appointment. Unfortunately, we cannot guarantee that parking will be available and the closest public car park is lower castle field car park, 5 The Slade TN9 1HR Lower Castle Field car park, Tonbridge – Tonbridge and Malling Borough Council (tmbc.gov.uk).
We have limited parking and would be very grateful if you could allow space for other patients and only park here during your appointment time. Please ensure that your vehicle is parked entirely within the bay markings so that everyone can benefit from our parking facilities. Thank you for your continued support and help to ensure our parking facilities can be accessed.
We also have a bike rack at the front of the practice that patients are welcome to use.
We have a ramp, downstairs surgeries, an ear loop and can save a parking space for you if needed. Please call 01732 770666 prior to your appointment to ensure that we are able to meet your requirements.
Yes, we do. We have a 0% finance offer for treatment costing more than £500.00
